Nevers Industries Warranty
Download Print Version: Terms & Conditions, General Specifications and Warranty
Nevers Industries, Maple Grove, MN warrants its products to be free from defects in material and workmanship for a period of 10 years from the date of shipment to the customer.
Our warranty covers Nevers Industries’ products used in non-residential locations and assumes typical single-shift workday use with nominal care by the end-customer. Our warranty only applies to new products sold through Nevers Industries’ authorized extended sales distribution network in North America. Our warranty is non-transferable from the original purchasing entity or individual owner.
Product options, supported installed features, and any other ancillary systems and parts, whether provided by Nevers Industries or supplied by the customer, carry their own manufacturer’s or distributor’s warranties. These items may include, but are not limited to, natural and engineered stone tops and inlays, metal bases, height-adjustment systems, decorative signage, glass tops or transaction accents, electrical power systems, and/or lighting systems.
In the event of making a warranty claim, it is up to the customer to notify Nevers Industries as soon as possible. Nevers Industries reserves the right to examine the warranty claim and provide an appropriate response. Nevers Industries will then, as our sole obligation, either repair or replace parts, materials, components or other directly associated systems provided by Nevers Industries and any other approved incurred expenses due to the warranty issue. In the case of irreplaceable custom materials, unique processes or vendor-supplied components no longer supported, we will provide alternate, yet equal, solutions.
Any structural modification, dismantling and reinstalling, or improper use or storage of our products may void the warranty. Similarly, failure to control the expressed limits of temperature, humidity, or ambient lighting exposure throughout the life of Nevers Industries products may influence any potential indemnity and/or void our warranty. Additionally, our warranty does not cover: damage during shipping caused by a freight carrier; uncontrollable natural variances in wood grain or texture, finish hue or color; and damage from excessive wear (such as, but not limited to, singular or repetitive scratching or denting from jewelry, writing instruments or other such hard objects), misuse, negligence or modification on the part of the customer.
Nevers Industries herein extends no other warranties, expressed, depicted, or implied, including warranty of merchantability or fitness for a particular purpose. Nevers Industries shall not be liable for loss of time, inconvenience, commercial loss, incidental or consequential damages. No warranties other than those contained herein will be implied and Nevers Industries, Inc. does not authorize any person to create any warranties other than those contained herein.