Solution Center > FAQ

FAQ

What is your standard laminate?
Wilsonart
Can you use other laminate?
Yes. However, there is a standard up-charge for this service; contact customer service about your options.
What is your freight policy (charges)
Delivered Pricing. Order is considered shipped when it leaves our dock.
How do I find a showroom or dealer in your area to look at your furniture?
Click on Find a Rep. Contact one of our local reps.
Does Nevers have a Green Statement?
Yes. Click here to read it. It is also printed in the first few pages of every Nevers price list.
Do you do make custom or modified standard products?
Yes! Please click on our Studio line to see what we can do.
I need a current list price on something.
All our price books and brochures are posted on this website. Click here to go to our literature download page.
Do you have any products in stock?
All our furniture is made-to-order. Talk to customer service about your specific needs.
Does Nevers offer a SPIF program?
Yes. Contact your local rep to find out how to sign up and what products qualify.
When is our order shipping?
Click here to access the Order Tracking page
Do you have tracking for our shipment?
Click here to access the Order Tracking page
Is our order shipping on time?
Click here to access the Order Tracking page
What is your current lead time?

We have three lead times:

  1. Super Quick Ship (limited to selected items) – 10 days
  2. Quick Ship (most standard products) – 4-5 weeks depending on production schedules
  3. All other products – including custom products – 6 weeks

What is available on quick ship?
Click here to access the digital literature page
We need to order wood samples.
Click here to access the literature ordering page